We will provide you with a full suite of documents bespoke to your organisation, which will be practical and useful during an incident or crisis. If you already have documents, we are skilled at making sure that these documents are appropriate and effective for your organisation and industry.Download Brochure
We know that the policy governing incident response is highly individualised to the organisation. However, most policies will include the same essential elements:
Organisations should have a formal, focused, and coordinated approach to responding to incidents, including an incident response plan which provides the roadmap for implementing the incident response capability. The incident response plan should include the following elements:
Procedures should be based on the incident response policy and plan. Standard operating procedures (SOPs) are a delineation of the specific technical processes, techniques, checklists, and forms used by the incident response team. SOPs should be reasonably comprehensive and detailed to ensure that the priorities of the organisation are reflected in response operations. SOPs should be tested to validate their accuracy and usefulness, then distributed to all team members.
We will provide you with playbooks to guide you through incidents and crisis, which have been proven to be prevalent within your organisation and industry. It is highly recommended that these playbooks are exercised along with the rest of your document suite to build your team's cyber muscle memory. It is our goal to make sure that no documentation becomes ‘shelfware’. The playbooks will include where necessary the following elements:
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